Frequently Asked Questions

Get answers to common questions about Relaxer Touch-up.

Typically 60 to 90 minutes depending on root length and additional services. Your technician will perform a consultation, precision color matching and application, followed by conditioning and styling. Extra time may be needed for complex color corrections or deep treatments.

Yes — when performed by our trained stylists after a thorough hair and scalp assessment. We customize formula strength, use protective treatments, and may recommend conditioning or spacing appointments to protect compromised hair. Safety first guides all touch-up decisions.

Our goal is to maintain your color while treating roots. Precision color matching prevents unwanted shifts, though slight tonal adjustments can occur. Technicians will consult beforehand and adjust with glossing or toners to ensure consistent, dimensional results across all hair.

Most clients return every 6 to 8 weeks for optimal root maintenance and color consistency. Frequency varies with hair growth rate, texture and styling routine. Your stylist will recommend a personalized schedule to preserve health, tone and desired look.

Minor color adjustments and glossing are typically included, but extensive color correction may require additional appointments. We'll assess and explain options during consultation, providing a clear plan and cost estimate if a separate color correction treatment is recommended.

Use sulfate-free shampoos and moisturizing conditioners, limit heat styling, and apply leave-in treatments or serums recommended by your stylist. Schedule regular deep-conditioning treatments and follow the personalized maintenance plan your technician provides to protect color, texture and overall hair health.