Frequently Asked Questions

Get answers to common questions about Relaxer Texturizer.

Yes. Our stylists assess hair history and porosity before applying. We use clinical-grade, low-alkaline formulas and custom timing to minimize damage. For recent color or chemical services, a strand test is required and we may recommend conditioning protocols to maintain integrity.

Duration varies by hair type, growth rate, and aftercare. Most clients enjoy smoother texture for 8–12 weeks; new growth will gradually show natural pattern. We recommend touch-ups every 10–12 weeks and a customized home care routine to extend results.

No — it's designed to relax and soften curl pattern while preserving body and movement. Expect looser, more manageable texture rather than bone-straight hair. For complete straightening, ask about alternative treatments or follow-up styling services during consultation.

Arrive with clean, dry hair and bring a list of recent chemical services. Avoid heavy oils or deep conditioners for 48 hours prior. Be ready to discuss goals during consultation so your stylist can customize formula and timing for optimal results.

Use salon-recommended sulfate-free shampoo and hydrating conditioners. Deep-condition weekly and apply protein treatments as advised. Limit heat styling, use heat protectant when necessary, and schedule trims and touch-ups to maintain healthy ends and prolong smoother texture.

We evaluate damage level before recommending treatment. Severely compromised hair may need reconstructive care first. In many cases, a modified, low-strength formula with protective bond-building treatments can safely improve texture while minimizing risk; your stylist will advise the best course.