Frequently Asked Questions

Get answers to common questions about Retouch and Repair.

Most clients return every 4–8 weeks depending on extension method and hair growth. We assess bond strength, color fade, and root growth, then perform precise retouches and repairs. Following home-care guidelines helps extend time between visits.

Our stylists use bond-safe, low-heat methods and gentle adhesive removal to avoid weakening bonds. Minor lifting is repaired and reattached; severely damaged bonds may require replacement for safety and durability. We always review options and costs beforehand.

Yes. We perform a color consultation and strand tests to create a custom blend that seamlessly matches natural hair and extension tones. Toners and demi-permanent color are used to avoid over-processing while achieving a cohesive, natural-looking result.

Appointments typically take 60–120 minutes depending on extension type, repair complexity, and color work required. We allow time for consultations, bond repairs, and careful blending to ensure seamless results without rushing. Exact timing is confirmed when booking.

Use sulfate-free shampoo and conditioner, avoid washing or heavy styling for 24–48 hours if adhesives were used, and detangle gently. Regular moisturizing, heat protection, and scheduled maintenance appointments will prolong extension life and maintain color vibrancy.

Generally no—routine retouches preserve original length and volume. We may trim a few inches or reposition wefts for better blending, or replace damaged sections which could subtly alter volume. Any changes are discussed and approved before work begins.