Frequently Asked Questions

Get answers to common questions about Ultimate Color Refresh.

The service typically lasts 90 to 150 minutes depending on hair length, color complexity, and finishing choices. Your stylist provides an estimated time during consultation and will work meticulously to deliver polished results within the booked appointment.

Yes. Our color specialists assess hair condition and select professional toners or corrective formulas to neutralize brassiness while minimizing damage. We include conditioning treatments to restore shine and strengthen hair during the refresh.

We recommend a patch test for new clients or anyone with sensitivities or prior reactions. It’s quick and ensures product compatibility and safety. Schedule it at least 48 hours before your full appointment for accurate results.

Use color-safe, sulfate-free shampoo, lukewarm water, and regular deep-conditioning masks. Limit heat styling and apply UV protectant products. Your stylist will suggest the best home-care regimen and product recommendations to preserve tone and health.

Minor shade adjustments are possible after an initial consultation. Significant color changes may require extra time or additional services. Your stylist will explain realistic expectations and outline safe steps to achieve your desired result.

Most clients return every 6 to 10 weeks depending on hair growth, color type, and desired upkeep. Your stylist will recommend a personalized schedule based on how quickly roots show and how well tone holds between appointments.