Frequently Asked Questions

Get answers to common questions about Ultimate Color Refresh.

Appointments typically last 90 to 150 minutes depending on hair length, complexity of the touch-up, and desired cut or styling. We allocate time to ensure precise coloring, a custom cut, and a meticulous blowout for a polished, finished look.

Yes. Our stylists assess your regrowth and overall color, then tailor the service to address root touch-ups and global color adjustments. If major color correction is needed, we'll recommend alternatives or additional sessions to achieve the healthiest, most accurate result.

We recommend a patch test for clients with sensitive skin, a history of reactions, or new hair-coloring products. Patch tests are quick, performed 48 to 72 hours before the appointment, and ensure safety and optimal results for your service.

Major color changes may require multiple sessions to protect hair health. During your consultation we evaluate condition, time, and techniques needed. If it's feasible in one appointment, we'll proceed; otherwise we schedule progressive steps for best, lasting results.

Use salon-recommended sulfate-free shampoos and color-safe conditioners, rinse with cool water, avoid frequent heat without protection, and schedule touch-up appointments as advised. We provide personalized product suggestions and styling tips to extend color vibrancy and hair health.

Toners and glosses are often included when required to refine tone and add shine, but inclusion depends on service specifics. Your stylist will confirm during consultation and explain any additional charges before proceeding so there are no surprises.