Frequently Asked Questions

Get answers to common questions about Premier Refresh Package.

The Premier Refresh Package includes full consultation, highlights, root touch-ups, precision haircut, and professional styling. We use clinical-grade products, targeted treatments, and finishing services to deliver seamless color blending, enhanced shine, and a polished, camera-ready finish for everyday confidence.

Appointments generally last two to three hours depending on hair length, complexity of highlights, and necessary touch-ups. Longer sessions may be scheduled for extensive color corrections. Your stylist will provide an accurate time estimate during your consultation.

We recommend a patch test for first-time clients or those with sensitive skin or allergy concerns. Performed 48 hours prior, it ensures product compatibility and safety. If you've recently used our salon services, your stylist will advise whether a new test is necessary.

Arrive with clean, dry hair free of heavy styling products. Bring photos of desired color and style, and inform your stylist about recent treatments. Avoid washing hair immediately before some services if advised by your stylist, who will give tailored preparation tips.

When performed by our trained colorists using clinical-grade formulas and protective treatments, risk is minimized. We assess hair condition during consultation and may recommend conditioning treatments or adjusted techniques to preserve integrity. Ongoing home care further reduces potential damage.

Longevity depends on hair type, maintenance, and products used; typically results last six to twelve weeks. Using sulfate-free shampoos, UV protection, and scheduled touch-ups prolongs vibrancy. Your stylist will recommend a home care routine and timing for follow-up appointments.